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Privacy & Disclaimer Policy
We at Mudrapay.com may send service and product detailing emails or letters to our customers. We may need customer's personal details to have clarity in understanding the product requirement and address and other contact details to let the product reach safely at customers doorstep which can be shared with our delivery agencies.

By accessing our website you express your consent for use of our website and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the user Agreement.

User agrees and acknowledges that User shall be solely responsible for user's conduct and that Mudrapay.com reserves the right to terminate your rights to use the service immediately, not with standing penal provisions under the Indian cyber laws or any other allied laws enacted by the government of India or any other statutory, legislative or regulatory authority authorized in this regard from time to time.

At Mudrapay.com, we respect customer's privacy and would like to assure that customer's personal details would not be shared by us to any third party considering for the sale of merchandise. If customer receives e-mails from Mudrapay.com, they may unsubscribe it at any point of time.

We don't ask customer's their card details to make payment, In case of transaction confirmation, payment transaction Id or required details to confirm the transaction may ask to the customers. We don't preserve customer's card or any other details once the purpose of transaction confirmation is fulfilled, we destroy the relevant data from our systems.

Cancellation Policy
In case of product unavailability, order will be cancelled, and complete refund will be granted to the customer, In case of cancellation refund takes 8-10 working days. we have? No charges for the cancellation?, We offer complete refund to the customer, We reserve sole rights to cancel the orders at any point of time or situation, If customer is willing to receive any other product in exchange that needs to be informed prior. Once the order is placed it cannot be cancelled.

Return & refund policy
Products are dispatched only after completion of dispatch team checking, Any damage to any product at the time of delivery will be liable of the replacement of the particular item. In case of return, re-credit of payment may take up to 10 working days. In case of dispute, customer can send an email explaining his concerns provided on Mudrapay.com If there is any delay in refund, customer can call our 24*7 customer helpline number provided on Mudrapay.com

Once the order is placed & payment is received, It cannot be cancelled hence not liable for refund although prior exchange is available. In case of product under warranty, In case of mutual returning of product, customer need to dispatch the product of our mentioned address, Meanwhile returning of product is customer's responsibility.

Shipping & Delivery policy
Shipment may long up to 10 days to reach at customer's doorstep, Metro's or city's, shipment may take 4 to 5 days to get deliver although our delivery centers usually takes up to 4 days to deliver in the city, Charges of delivery is clearly stated on Mudrapay.com and can clearly seen at the time of order booking, Charges may vary product to product. In case of free delivery, no charges are mentioned. Product damage in transit will be replaced by us however customer is no way liable for this. Customer must not receive an item if found damage at the time of delivery otherwise replacement will not be considered.

Limitation of Liabilities
Mudrapay does not accept liability for any damage, loss, cost (including legal costs), expenses, indirect losses or consequential damage of any kind which may be suffered or incurred by the User from the use of this Service.